Software

Broadband2Go install issues

What a mess! Spent nearly a full day trying to remedy the 1720 install error. Tech support was no help at all and I must have tried a half-dozen different online suggestions. In the end, it was just a matter of removing the VM drivers through Add/Remove and deleting the Novatel directory in my Program Files. Deleting the directory was the key

Resetting the Trend Micro Client/Server for SMB & Worry-Free Business Security password

Resetting the Trend Micro Client/Server for SMB & Worry-Free Business Security password:

  1. Browse to C:\Program Files\Trend Micro\Security Server\PCCSRV\Private (replacing C: with the drive the product is installed upon).
  2. Open ofcserver.ini in a text editor such as Notepad.
  3. Search through the file for the section marked with “[INI_SERVER_SECTION]“.
  4. Under the “[INI_SERVER_SECTION]” locate the “Master_Pwd=” line.
  5. Change the “Master_Pwd=” line to read “Master_Pwd=70″ and save the file.
  6. Launch the Services Snap-In (Start > Run > services.msc).
  7. Right click on the “Trend Micro Security Server Master Service” and select “Restart”.
  8. You should now be able to login to the web console using “1″ as the password.

That should allow you to login, once you are logged in don’t forget to change the password to something more secure!

Hack to Remove/Uninstall Symantec Norton Antivirus (SAV) Client without Password

The client uninstallation password is different from the server group password, and it can be set by the administrator through the Symantec System Center for the client that is managed. If the client uninstallation password has not been set or changed specifically, it will still be the default password. Thus, first thing to try in order to successfully uninstall a Symantec Client Security program is by using the default password for the uninstalling clients, which is symantec.

In the cases where Symantec AntiVirus server has been taken down and no longer exist, or the client computer has no access to company network, or the default client uninstall password does not work, the following hack will enable you to remove Symantec Antivirus without using a password:

Open Registry Editor (regedit).

Navigate to the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\Administrator Only\Security

Change the value for useVPuninstallpassword key from 1 to 0.

Exit Registry Editor and now you can uninstall Symantec AntiVirus Client.

The trick should work on most version of Symantec AntiVirus client or Norton AntiVirus Client, including version 7, 8, 9 or 10.

AVG update crashes PC, how to restart Windows

One of the AVG updates has proven to be a problem for several PC setups recently. Hard to narrow this down at this stage but it seems more prevalent on Windows 7 64 bit setups.  Symptoms are PCs that will not boot after an AVG update, offering a Blue Screen Of Death (BSOD) on restart.
The problem is down to an AVG  system file that is loaded at boot time – most notably Windows\System32\Drivers\avgidseh.sys

The technical fix is to rename all files in the \Windows\System32\Drivers folder that begin with “avg” to something else. We do this by running off a boot CD/DVD/USB. Basically, any boot disk that allows file management access can do this.  Safe mode will not help here.

Example:

rename avgidseh.sys to pcrmbavgidseh.sys

rename avgldx86.sys to pcrmbldx86.sys     and so on

Once done, restart the PC and AVG will no longer start. Use the uninstall program to remove AVG and reinstall it. The new updates do not appear to be affected so it should work as normal.

AVG offer a rescue CD that can do this as it includes Midnight Commander as a file management tool.Download it from here